Outbound Services

Solidvapor provides three program levels for Outbound calling. These programs are designed to cover a wide variety of campaign sizes – everything from testing a new message within a targeted demographic to a full-scale new product release sales campaign. Each of the program levels provide a large suite of features, enabling your success and ensuring you are able to accomplish your campaign objectives.

With each program you will receive the following:

	Personal team of friendly, technical telesales professionals
	Dedicated customer service representatives
	Complete project analysis, set-up, and management
	Complete script and/or messaging creation and revision
	Client call monitoring sessions
	Daily, weekly, and summary reporting  (sample report)

Outbound Level 1

This level is ideal for short-focused calling initiatives such as testing a list, message or script, or presenting a specific message to a core group of customers. This level should net approximately 200-400 contacts depending on nature and length of transaction.

Outbound Level 2

This level is well-suited for medium-range campaigns such as new upgrade announcement to key customers, surveys to determine functionality in future releases, qualifying leads from trade shows and direct mail efforts, and so on. This level should net approximately 400-800 contacts depending on nature and length of transaction.

Outbound Level 3

This level is excellent for larger programs such as cold calling into new lists to generate leads, driving up attendance and registering prospects for seminars, or when calls are needed to initiate upgrades to the entire customer install base. This level should net approximately 800-1600 contacts depending on nature and length of transaction.