Frequently Asked Questions

Q: What is a community?
A: We all have a concept of community based on how we think about our towns, churches, organizations we belong to, and workplaces. These general pictures we all have form the basis for what we mean by "community" in this framework. Communities are a diverse group of people drawn together for a common purpose or because of a common interest such as a cause, service, product, need, or any number of reasons.

Q: Why should our organization build a "community?"
A: You already have a community of customers or members. It is probably loosely organized and the communications probably flow for the most part in one direction-from you to them. The key is harnessing and focusing the power of your community so that its members become a true network of support, ideas, innovation, and information. The communication flows in many directions and that in turn allows you to work far more effectively with the community you have built and cultivated. The sense of community also generates a sense of loyalty and a spirit of belonging among the members, which, in turn, strengthens your organization's foundations. Simply put, it is one of the best tools you can employ for building a strong vital organization.

Q: Why is the community "in a box"?
A: Building a community online such as a support organization, users group, discussion group, etc., up until now, has been a difficult process. It has been considered difficult to bring the right technologies in combination with the right management and communications skills to build effective communities.

Solidvapor has leveraged years of community building management and vast experience with the proper technologies necessary for excellent communications and put the whole program together in a formula that makes it easy to build this very valuable tool - the community. Solidvapor has been able to simplify this once-difficult process, placing it in a "box," so to speak, and putting you on the fast track to community building.

Q: What does Solidvapor provide with “Community-in-a-Box”?
A: Solidvapor has structured "Community in a Box" to provide you with the right technologies to build your community quickly and with vitality. We put together a structure that matches your organization's current branding standards and then build in the communications and management tools, all properly matched so that you can begin seeing results as you build.

Solidvapor does not stop with just a toolbox of technologies, however. We also put together for you our community management experience to help get your program off the ground and springing to life. Communities are wonderful things that bring surprising results for everyone involved when they are managed well. Solidvapor is there to assist you along the way. And, as your community grows we have a variety of additional programs or modules you can add to your "Community-in-a-Box" to keep your community thriving.